
Essential Skills and Responsibilities of a Service Delivery Manager: A Shortage Occupation in the UK Job Market
Essential Skills and Responsibilities of a Service Delivery Manager: A Shortage Occupation in the UK Job Market The role of a Service Delivery Manager (SDM) is increasingly pivotal in today’s fast-paced, technology-driven landscape. As businesses strive to enhance customer satisfaction and operational efficiency, the demand for skilled SDMs has surged, marking it as a shortage…